Do you want free publicity? Then use these tips.
- Website –crucial; keep it simple. Free!
- Community adverts in newspapers; consistent. Call the editor and ask him for lead times; make friends!
- Facebook page
- Community papers – tell them success stories
- Advertise at venue (do they have a newsletter); leave back issues of the magazine at the venue (with contact details)?
- Members – advertise at businesses
- Speak to district and see what they can give you.
- Download free flyers from the Toastmasters International website
- Guest list; add everyone who contacts you to the guest email list (ask them if you can add them to the list)
- Follow up immediately to guests that have attended and that contact you
- Ensure club details are correct with WHQ!
lists, pro, Toastmasters
Ali Bacher and ,me
Dr Ali Bacher spoke at our Toastmasters conference in May. Here are a few lessons from him.
- Return correspondence within 24 hours
- Brevity – 2 pages (both speaking and writing)
- Workplace structures are meaningless (my version is that titles are meaningless)
- Look after quality people that make it happen
- If you pay peanuts you get monkeys
- Keep your door open
- Promote performers
- Give responsibility to people you have confidence in
- Give small gestures of appreciation
- Be honest – never lie
- Never break your word
- Always settle out of court
- Never record your feelings at the time, wait until you have cooled down
- To learn respect, set the example
- Fly economy class with your staff!
- You have a responsibility to transfer your skills
- Things don’t just happen; be proactive
ali bacher, leadership, lessons, lists, management
Here is a brief extract from an interesting list of 10 things to never say to your customer. It is from”the amazing service guy”. How many of these have been said to you?
“We’d like to help, but it’s our company policy…”
“You’ll have to talk to the corporate office about that.”
“No one else has complained about…”
How many of them have you said yourself?
The full list is here.
customer service, lists
Craig Valentine has created a list of ten things that you can do to improve your next speech.
Here is a summary of just a few tips.
- Facial Expressions
- Gestures
- Emotions
- Movement with a purpose
- Smile
You can read the full list on Craig’s website.
lists, Speaking, Tips
