Jun
16
- Be on time for meetings. If you are late, you show a lack of respect and self-organisation.
- Respond to messages. Even if it is just a one line to say that you received the message, let the sender know that you are onto it.
- Dress for the occasion. You don’t have to wear a suit and tie, but dress appropriately for the occasion. Whether you like it or not, first impressions count a lot, so make a good one.
- Only make commitments that you can stick to. If you cannot stick to a commitment, don’t make it. Have you ever been promised that a job will be completed by a particular date, and being annoyed that it is a week late? Have you ever overpromised. Rather under-promise and over-deliver.
- Smile
- Greet people by name. It shows an interest in others.
- Always have business cards with you. They should neat and presentable. Simple cards are not expensive to print, and home-made cards can look tacky. Get them professionally printed.
- Be positive.
- Listen. People like to listen to themselves. Let them, and they will think how great you are at conversation. Understand your customers’ needs before responding with a solution.
- Remember rule #6 – don’t take yourself so seriously (there are no other rules).
