Be afraid of our customers

Heard in a presentation by (the other) Michael Jackson

Yes, you should wake up every morning terrified with your sheets drenched in sweat, but not because you’re afraid of our competitors. Be afraid of our customers, because those are the folks who have the money. Our competitors are never going to send us money.

Jeff Bezos, CEO,
Remember who could be sending you money, and do everything to gain their trust, respect and business.

One thought on “Be afraid of our customers”

  1. Customers are very important to us but can be one of the most aggravating part of a business. One day they want this and then they switch to wanting something else. No matter how hard you to please some of them it just seems to backfire on you. Thanks for the post.

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