Why do so many companies make it so difficult to give them money? Here are just 5 ways to make me take my money elsewhere?
- Don’t have a website
- Have a website, but don’t provide contact details
- Have a website with contact details, but don’t respond to my queries
- Don’t return my phone calls
- Break your promises, or make unreasonable promises
I bet you are thinking that your business would never do any of these. These are not difficult things to get right; they really are the basics. If you can’t get these right, how are you going to get a complex task like implementing a 5 year growth strategy right?
In this week alone, every one of these has happened to me several times, when trying to work with both small and large organisations.